After pet dog dies on flight, airline offers owner lost luggage rate

Source:Global Times Published: 2017/9/21 20:13:40

A dog owner who said his French bulldog died on a China Southern Airlines (CSA) flight is now seeking 100,000 yuan ($15,176) after the airline offered to compensate him for his pet as lost luggage, Netease reported Thursday.

The owner surnamed Jin, a professional DJ, said he relocated from South China's Guilin to East China's Hangzhou on August 21 and arranged to have his 14-kilogram dog, Doudou, sent as cargo to join him.

However, Jin arrived at the airport's cargo terminal the next day only to discover his dog of three years had died on the way.

"When I opened it, he was a corpse. I was totally shocked," said Jin.

An official with CSA confirmed the dog's cause of death was suffocation, but claimed the company was not at fault.

"The carrier was in perfect condition when you picked it up … and there were no irregularities during transport [on our part]," a CSA official said.

The airline instead offered Jin 1,400 yuan in compensation based on Doudou's weight (1oo yuan a kilogram), according to their policy for lost or damaged luggage.

Jin said he plans to fight back, adding he's already hired a lawyer and will seek 100,000 yuan in compensation.

Netease

Posted in: ODD NEWS

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