Word matters

Source:Global Times Published: 2017/11/14 18:13:40

Illustration: Luo Xuan/GT

"I didn't look at the visa carefully until I was refused entry at the airport. They gave me a Malaysian visa instead of one for the Philippines!"

So said a woman surnamed Huang, who entrusted a travel agency in Beijing to get a tourist visa to the Philippines in October but got a Malaysian visa instead. She did not read the visa carefully until she was stopped by the airport staff. Her seven-day trip had to be canceled. She spent about 12,000 yuan ($1,806) on hotels and airfare, which could not be refunded since they were discounted. Huang claimed compensation from the travel agency, but the agency only promised to return her visa fee of 638 yuan. (Source: Beijing Morning Post)


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