Govt website reports show uneven progress but ‘cause for optimism’

By Liu Caiyu Source:Global Times Published: 2018/3/1 18:03:39

About 20,000 Chinese governmental websites recently published reports on their previous year's work, in a newly implemented exercise aimed at improving governance services.

The public services of various online departments in China have seen unbalanced development, although the nationwide data gives cause for optimism, the People's Daily reported on Thursday.

The Yunnan provincial government website resolved less than 1 percent of its online governmental issues in 2017, while the percentage for Hubei and Heilongjiang provinces was 20 percent and 100 percent respectively. By the end of 2017, official websites nationwide had resolved more than 37,000 online comments and complaints.

However, some official departments are still confused when it comes to managing their accounts on mobile and social media platforms - many "shocking" statements are continuously published and some resemble "entertainment reports," the report said. 

High-level official websites are generally well-regulated, but websites of grassroots governments seldom receive clicks, Su Wei, a professor at the Party School of the Communist Party of China Chongqing Municipal Committee, told the Global Times on Thursday.

The practice of publishing annual reports aims to promote openness in government affairs, and also improve public services and administrative efficiency, Su said.

The annual reports of official websites are aimed at exposing fake official websites, sloppy information updates, inaccurate content or lack of interaction and impractical services. 

In 2017, China started requiring official websites to report their annual supervision and work to the public before January every year. So far nearly 98 percent of websites have released their reports.

Posted in: SOCIETY

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