"I am very sorry that Commerce Minister Chen Deming's birthday present for his granddaughter failed to be delivered earlier this year, due to postal delivery difficulties occurring in government agencies. The State Post Bureau will enhance supervision and management of the express delivery industry, to urge express companies to provide better service for consumers."

Ma Junsheng, member of the National Committee of the Chinese People's Political Consultative Conference and director of the State Post Bureau, as quoted by the Xinhua News Agency Saturday.