Paris to tackle rudeness to tourists with new manual

Source:Reuters Published: 2013-6-20 19:48:01

One of the world's most visited cities but also famous for its rudeness, Paris has embarked on a campaign to improve its reputation and better cater to the needs of tourists.

Waiters, taxi drivers and sales staff in the French capital all too often come off as impolite, unhelpful and unable to speak foreign languages say local tourism chiefs, who are handing out a manual with guidelines on better etiquette.

A six-page booklet entitled "Do you speak Touriste?" contains greetings in eight languages including German, Chinese and Portuguese and advice on the spending habits and cultural codes of different nationalities.

"The British like to be called by their first names," the guide explains.

When it comes to the Chinese, the fastest-growing category of tourists visiting the City of Light, the guide says they are "fervent shoppers" and that "a simple smile and hello in their language will fully satisfy them."

France is the world's top destination for foreign tourists, with Paris visited by 29 million people last year. The business tourists bring to hotels, restaurants and museums accounts for one in 10 jobs in the region and is a boost to the economy at a time of depressed domestic consumption.

The Paris chamber of commerce and the regional tourism committee have warned, however, that growing competition from friendlier cities like London means Paris needs to work harder to attract visitors, especially from emerging market countries.

Reuters



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