New iBeacon sensor reaches out to Apple's US shoppers

By AFP – Global Times Source:AFP – Global Times Published: 2013-12-9 0:13:01

Apple used freshly deployed iBeacon sensors to virtually - and personally - accompany iPhone, iPad or iPod-toting shoppers through its US stores Friday.

Code woven into Apple's newest iOS mobile operating software lets the sensors tell when one of Apple's gadgets is nearby in-store and then fires off messages about deals, products or other relevant information to draw a potential buyer in.

The sensors "push" information to shoppers' iPads, iPhones or iPods using wireless Bluetooth technology.

"We're really excited about what iOS developers will be able to do with iBeacon, a technology we introduced with iOS 7 that uses Bluetooth Low Energy and geofencing to provide apps a whole new level of micro-location awareness, such as trail markers in a park, exhibits in a museum, or product displays in stores," Apple said in a statement to the press.

Apple maintained that the system gathers no data back from devices and merely provides information at seemingly appropriate moments in its stores.

Retailers are increasingly gathering data from smartphone users in shops and tracking their locations and buying habits in an effort to boost sales and efficiencies.

This practice is drawing scrutiny from privacy activists as the market for this technology shows sizzling growth.

"I can't even count the number of startups in this field," said Leslie Hand, an analyst for International Data Corp.

Hand said it is difficult to estimate the value of this market because it is so new, but that retailers are anxious to use smartphone data.

Hand said that by tracking users' smartphones and their unique identifiers, retailers can tell how often a customer visits, how much time they spend in a location and other data. Retailers "can better understand customer-buying behavior, and possibly make an offer."



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