Mile-high flub: US Airways apologizes for accidental pornographic tweet

Source:UPI Published: 2014-4-15 23:33:01

Someone at US Airways violated one of the most obvious rules of corporate social-media management - don't tweet lewd images.

US Airways responded to a tweet from a customer named Elle, who complained about the airline's service, by encouraging her to file a customer service complaint.

But instead of linking to the form, the airline shared a graphic photo of a woman with a model plane between her legs.

Twitter users immediately pointed out the indiscretion. US Airways removed the photo and apologized:

"We apologize for an inappropriate image recently shared as a link in one of our responses," the airline tweeted.

In a statement, US Airways said that they had "captured the tweet to flag it as inappropriate."

"Unfortunately the image was inadvertently included in a response to a customer. We immediately realized the error and removed our tweet. We deeply regret the mistake and we are currently reviewing our processes to prevent such errors in the future," read the statement.



Posted in: Odd News

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