Didi starts to experiment with transparent driver income report
Published: Aug 16, 2021 05:03 PM
Headquarters of Didi Chuxing in Beijing File photo: VCG

Headquarters of Didi Chuxing in Beijing File photo: VCG

Chinese ride-hailing giant Didi Chuxing on Monday began trailing driver income reports across multiple Chinese cities to allow drivers to better understand how Didi distributes platform fees, following sustained criticism about its driver payment practices.

The driver income report is able to generate the rate of the payment by passengers and the actual earnings belonging to the driver after each order in the past seven days.

The driver's income is made up of the income after completing each order and the bonus given by the platform. According to Didi, each driver's income rate will vary due to their driving habits, the length of driving and the time to take the orders with more reward in rush hours and places with less traffic.

In May Chinese regulatory authorities ordered 10 ride-hailing companies to improve safeguards for drivers to ensure the sustainable development of the platform-based transportation businesses.

The platforms including Didi Chuxing were found to have obtained excessive intermediary fees, adjusting pricing rules at will, and not being transparent with drivers.

Didi said that it will continue improving the transparent payment system and strive to have it cover more cities.