WORLD / AMERICAS
Air Canada temporarily bans pets from baggage hold
Published: Jul 07, 2022 08:47 PM
Air Canada said on Wednesday it will not allow animals in the baggage hold until September 12 due to "longer than usual" delays at airports, as carriers and airports wrestle with complaints over lost luggage and long lines.

Airlines in Europe, the US and Canada are canceling and delaying flights due to staffing shortages while traffic surges faster than expected after slumping during the pandemic.

Passengers at airports from Toronto to Frankfurt have been sharing photos on social media of piled-up luggage near baggage belts.

"Due to longer than usual airport delays, and for the safety and comfort of pets, we will not be accepting new requests for pets traveling in the baggage compartment until September 12, 2022," Air Canada said in an emailed statement.

Earlier in July, Canadian broadcast network CTV News reported that a dog flown by a different carrier had been left at Toronto Pearson International Airport with baggage for about 21 hours.

Air Canada's smaller rival WestJet Airlines said it will continue accepting animals.

Canada's government said on Wednesday it is working with industry to reduce congestion. The country's transport minister met recently with the heads of Canada's two largest airlines and airport.

Air Canada recently said it would cut flights by 15 percent in July and August, with the changes on largely domestic routes going into effect on Wednesday.

A spokesperson for Pearson, Canada's busiest airport, said it is "still assessing the impact of these reductions."